Data Privacy
Veative Group Holdings plc, and its subsidiaries (“Veative Group”) are committed to protecting and respecting your privacy.
This privacy statement sets out the basis on which we will process any personal information that we may collect about you as a visitor to www.veative.com or our premises.
The information that we collect about you
We may collect and process the following information about you:
Information that you give us: This is information about you that you give to us by filling in forms on our website (or other forms that we ask you to complete), giving us a business card (or similar), while attending one of our events or corresponding with us by telephone, post, email or otherwise. It may include, for example, your name, address, email address and telephone number; information about your business relationship with Veative Group; information about your professional role, background and interests; and information relating to an onsite event you want to attend.
Information that our website and other systems collect about you:– If you visit our website, it will automatically collect some information about you and your visit, including the Internet protocol (IP) address used to connect your device to the Internet and some other information such as your browser type and version and the pages on the sites that you visit.- If you exchange emails, telephone conversations or other electronic communications with our employees and other staff members, our information technology systems will record details of those conversations, sometimes including their content.
Other information: We may also collect some information from other sources. For example:- If we have a business relationship with the organisation that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role in the relationship.- We sometimes collect information from third party data providers or publicly available sources for anti-money-laundering, background checking and similar purposes, and to protect our business and comply with our legal and regulatory obligations.
The uses that we make of your information
We may use your information for the following purposes:
to operate, manage, develop and promote our business and, in particular, our relationship with you or the organisation you represent (if any) and related transactions;
to send you emails containing marketing information which we believe you will find relevant and interesting;
to operate, administer and improve our website and premises and other aspects of the way in which we conduct our operations;
to protect our business from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes; and
to comply with our legal and regulatory obligations and bring and defend legal claims.
We may from time to time review information about you held in our systems – including the contents of and other information related to your email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations.
To the extent permitted by applicable law these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of your information to governmental agencies and litigation counterparties as described below.
Your emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary business management purposes (for example, where necessary when a staff member is out of the office or has left Veative Group).
We will only process your personal information as necessary so that we can pursue the purposes described above, and then only where we have concluded that our processing does not prejudice you or your privacy in a way that would override our legitimate interest in pursuing those purposes. In exceptional circumstances we may also be required by law to disclose or otherwise process your personal information.
We will tell you, when we ask you to provide information about yourself, if provision of the requested information is necessary for compliance with a legal obligation or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. Otherwise you should assume that we need the information for our business or compliance purposes (as described above). If you are uncertain as to Veative Group’ need for information that we request from you, please contact the Veative Group representative asking for the information, or Contact us (see below), with your query.
Disclosure and international transfer of your information
We may disclose personal information about you, where reasonably necessary for the various purposes set out above:
to other members of Veative Group;
to your colleagues within the organisation that you represent;
to service providers who host our website or other information technology systems or otherwise hold or process your information on our behalf, under strict conditions of confidentiality and security;
to partners who run any events that you sign up to through our website;
to a person who takes over our business and assets, or relevant parts of them; or in exceptional circumstances:- to competent regulatory, prosecuting and other governmental agencies, or litigation counterparties, in any country or territory; or- where we are required by law to disclose.
These disclosures may involve transferring your personal information overseas. If you are dealing with us within the European Economic Area (or the UK, after it has left the European Economic Area), you should be aware that this may include transfers to countries outside the European Economic Area / UK, which do not have similarly strict data privacy laws. In those cases, where we transfer personal data to other members of Veative Group or our service providers, we will ensure that our arrangements with them are governed by appropriate safeguards or agreements on terms approved for this purpose by the European Commission.
Retention and deletion of your information
We will delete the information that we hold about you when we no longer need it.
Note that we may retain some limited information about you even when we know that you have left the organisation that you represent, so that we can maintain a continuous relationship with you if and when we are in contact with you again, representing a different organisation.
Your rights
You may have a right of access to the personal information that we hold about you, and to some related information, under data protection law.
You can also require any inaccurate personal information to be corrected or deleted.
You can object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information (and require them to be deleted) in some other circumstances.
If you wish to exercise any of these rights, please Contact us as set out below.
You can also lodge a complaint about our processing of your personal information with the body regulating data protection in your country, where you live or work, or the location where the data protection issue arose.
Contact us
We welcome questions, comments and requests regarding this privacy statement and our processing of personal information. Please send them to Veative Group, Stafford Education and Enterprise Park, Weston Road, Stafford, ST18 0BF, United Kingdom or email us on info@veative.com
Changes to this policy
Any changes we make to this privacy statement in the future will be posted to our website www.veative.com and also available if you Contact us. Please check back frequently to see any changes.
Privacy Policy
About this Privacy Policy_________________________________________________________
Consent_________________________________________________________
By using or registering with our Service, you consent to this Privacy Policy. If you do not agree with any provisions of this Privacy Policy, you should not use our website, platform software or other Service. Information collected through the Service may be transferred, used and stored in the United States and in foreign jurisdictions in which we, our Members, or our agents for the Service are located now or at any time in the future. If you access the Service, you consent to the capture, storage, transfer, use and processing of your Personal Information (as defined below) in and between all of those jurisdictions.
Collection of Information_________________________________________________________
Children’s Privacy_________________________________________________________
Protecting the privacy of young children is especially important. For that reason, Veative puts in place certain features designed to help protect the Personal Information of children less than 13 years of age. Veative does not knowingly permit any person less than 13 years of age to register directly for the Service.
Use of Personal Information_________________________________________________________
Veative uses Personal Information to assist us in setting up accounts; improving online operations; processing transactions you initiate (for example, any credit, debit or other billing account information collected from you by us or on our behalf by a third party payment gateway are generally only used to process transactions requested by you).
Disclosure of Personal Information___________________________________________________
We may disclose Personal Information and Non-Personal Information about you to companies, agents, contractors, service providers or others engaged to perform functions on our behalf, such as providing data storage, hosting our website, conducting audits and performing web analytics; and to market Veative products and services to you (for example, to email you messages concerning new Veative features or products, or special offers on behalf of Veative or on behalf of our trusted sponsors).
We may also disclose your Personal Information to third parties, in our sole discretion, (a) to enforce or apply the terms and conditions of the Service, including investigations of potential violations thereof, (b) to comply with legal or regulatory requirements or a governmental request, (c) to protect the rights, property or safety of Veative, other Members or other third parties, (d) to any authority, such as a police department or regulatory authority, or (e) to detect, prevent or otherwise address fraud, security or technical problems that may arise.
Accessing and Updating Personal Information___________________________________________________
When you use our Service, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual Members to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required.
Please e-mail us at info@veativelearn.com or contact us at the address stated below with any questions if you need assistance accessing or changing your Personal Information or if you would like to have your Personal Information deleted from our servers. Please be aware that if you delete your Personal Information, you may not be able to continue to use our Service. Please note that if you request that we delete your Personal Information, we may in our sole discretion retain certain information, including your Personal Information, to satisfy our legal, audit and/or dispute resolution requirements. We may also retain your Non-Personal information indefinitely.
Data Retention Policy___________________________________________________
We keep personal information until it is deleted, or until we no longer need it to provide you with the Service. We will not retain student personal information for any longer than is necessary for educational purposes and legal obligations, or to provide the Service for which we receive or collect the student personal information. In addition, we only keep student personal information for as long as the student’s account is active, unless we are required by law or the student’s school to retain it, or need it to protect the safety of our users. Note that some content may be kept after an account is deleted for school legal compliance reasons (e.g. maintenance of “education records” under FERPA or “student records” under various state student privacy laws).
Cookies and Automatic Information Gathering Technologies__________________________________
Non-Personal Information (including aggregate, technical or demographic information) can also be collected through the standard operation of our internet servers and logs as well as other automatic data collection tools such as “cookies” and other similar technologies. A “cookie” is a small text file that is recorded either temporarily or persistently on your hard drive and that a website can use in order to recognize visitors who revisit a website so as to facilitate their ongoing access to and use of the website. Information we may collect through cookies and other similar technologies includes your browser type, language preference, operating system, referring website (if applicable), the name and type of device, the operating system of your device, the date and time of each Member visit or request, the message boards or other discussion forums you visit, and the Veative service endpoints that you accessed or visited during your use of the Service. We may gather the information we collect from each Member and we reserve the right to use such information for any reason in our sole discretion, including but not limited to performing statistical analysis of the aggregated information, including analysis about the behavior of visitors to our website on an aggregated, anonymous basis. However, the information we collect from you through the use of cookies, web beacons and other technologies will not be shared with third parties for their direct behavioral advertising or targeted advertising purposes.
You may prevent our use of cookies to collect Non-Personal information about you by adjusting the option that is available in most web browsers to deny or accept cookies. Recognize, however, that cookies may be necessary in order to provide certain features such as the customized delivery of certain information.
Data Ownership___________________________________________________
Any and all student data provided to Veative, or to which Veative has been granted access, are and shall remain the sole property of the educational agency that provided or granted access to such records.
Information Security___________________________________________________
Veative uses best practices for Internet Security. To ensure secure communication from the user’s web browser to the Veative server, HTTPS (SSL) is used. To ensure personal information is securely stored, all personal information is encrypted at rest. To ensure user accounts are secure, passwords are hashed using industry standards. We ensure that only those that require access to personal data have access and that these individuals are subject to background checks.
No transmission over the Internet can be guaranteed to be secure and Veative cannot ensure or warrant the security of any information.
Data Breach Procedure___________________________________________________
In the event of a data breach, we will notify you by posting a message on the service. The message will contain details we can ascertain such as when the breach occurred, and what data was compromised. Notification will be made as soon as possible, but no later than 45 calendar days after confirmation of the breach. Districts, schools, or other users that require notification by phone, email, or writing may provide us contact information and we will contact you directly.
Third Party Sites; Message Boards, Social Media, and Other Online Forums____________________
We and our third-party software vendors (“Service Providers”) use Personal Data to: (i) provide the Platform, ii) comply with applicable laws, and (iii) promote our products, systems, and tools. Accordingly, we encourage you to review the privacy policies and terms of service of any such websites so that you understand how those websites collect, use and share any Personal Information they may collect about you.
Encrypted personal information is securely stored and hosted by Amazon Web Services to provide Veative’s Platform. For more information about AWS and their policies concerning data privacy and security, visit: https://aws.amazon.com/security/
In the unlikely event that Veative goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party.
Changes to this Policy___________________________________________________
Veative may modify or update this Privacy Policy periodically with or without prior notice by posting an updated policy on the Service. You can always check the “last updated” date of this document to see when the Privacy Policy was last changed. We may also post a notice of changes to this Privacy Policy on our website. We encourage you to check this Privacy Policy from time to time. Your continued use of our website and/or Service following the posting of an updated Privacy Policy constitutes your consent to the contents of such policy. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING OUR WEBSITE AND SERVICE AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
Contact Us___________________________________________________
To ask questions about our Privacy Policy, obtain more information, or lodge a complaint, contact us at:
Veative Singapore: 30 Cecil Street, #19-08 Prudential Tower, Singapore 049712, Phone: +65 3159 0964
Veative India: B-121 Sector, Sector 67, Noida UP 201301, Phone: +91-11-43109536
Veative USA: 4440 PGA Blvd. Suite 600, Palm Beach Gardens, FL 33410, Phone: 1-877-VEATIVE
E-Mail: info@veative.com
For questions regarding the iKeepSafe Seal or COPPA in general please contact COPPAPrivacy@ikeepsafe.org.
By using or registering with our Service, you consent to this Privacy Policy. If you do not agree with any provisions of this Privacy Policy, you should not use our website, platform software or other Service. Information collected through the Service may be transferred, used and stored in the United States and in foreign jurisdictions in which we, our Members, or our agents for the Service are located now or at any time in the future. If you access the Service, you consent to the capture, storage, transfer, use and processing of your Personal Information (as defined below) in and between all of those jurisdictions.
Protecting the privacy of young children is especially important. For that reason, Veative puts in place certain features designed to help protect the Personal Information of children less than 13 years of age. Veative does not knowingly permit any person less than 13 years of age to register directly for the Service.
Veative uses Personal Information to assist us in setting up accounts; improving online operations; processing transactions you initiate (for example, any credit, debit or other billing account information collected from you by us or on our behalf by a third party payment gateway are generally only used to process transactions requested by you).
We may disclose Personal Information and Non-Personal Information about you to companies, agents, contractors, service providers or others engaged to perform functions on our behalf, such as providing data storage, hosting our website, conducting audits and performing web analytics; and to market Veative products and services to you (for example, to email you messages concerning new Veative features or products, or special offers on behalf of Veative or on behalf of our trusted sponsors).
We may also disclose your Personal Information to third parties, in our sole discretion, (a) to enforce or apply the terms and conditions of the Service, including investigations of potential violations thereof, (b) to comply with legal or regulatory requirements or a governmental request, (c) to protect the rights, property or safety of Veative, other Members or other third parties, (d) to any authority, such as a police department or regulatory authority, or (e) to detect, prevent or otherwise address fraud, security or technical problems that may arise.
When you use our Service, we make good faith efforts to provide you with access to your Personal Information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual Members to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backups), or for which access is not otherwise required.
Please e-mail us at info@veativelearn.com or contact us at the address stated below with any questions if you need assistance accessing or changing your Personal Information or if you would like to have your Personal Information deleted from our servers. Please be aware that if you delete your Personal Information, you may not be able to continue to use our Service. Please note that if you request that we delete your Personal Information, we may in our sole discretion retain certain information, including your Personal Information, to satisfy our legal, audit and/or dispute resolution requirements. We may also retain your Non-Personal information indefinitely.
We keep personal information until it is deleted, or until we no longer need it to provide you with the Service. We will not retain student personal information for any longer than is necessary for educational purposes and legal obligations, or to provide the Service for which we receive or collect the student personal information. In addition, we only keep student personal information for as long as the student’s account is active, unless we are required by law or the student’s school to retain it, or need it to protect the safety of our users. Note that some content may be kept after an account is deleted for school legal compliance reasons (e.g. maintenance of “education records” under FERPA or “student records” under various state student privacy laws).
Non-Personal Information (including aggregate, technical or demographic information) can also be collected through the standard operation of our internet servers and logs as well as other automatic data collection tools such as “cookies” and other similar technologies. A “cookie” is a small text file that is recorded either temporarily or persistently on your hard drive and that a website can use in order to recognize visitors who revisit a website so as to facilitate their ongoing access to and use of the website. Information we may collect through cookies and other similar technologies includes your browser type, language preference, operating system, referring website (if applicable), the name and type of device, the operating system of your device, the date and time of each Member visit or request, the message boards or other discussion forums you visit, and the Veative service endpoints that you accessed or visited during your use of the Service. We may gather the information we collect from each Member and we reserve the right to use such information for any reason in our sole discretion, including but not limited to performing statistical analysis of the aggregated information, including analysis about the behavior of visitors to our website on an aggregated, anonymous basis. However, the information we collect from you through the use of cookies, web beacons and other technologies will not be shared with third parties for their direct behavioral advertising or targeted advertising purposes.
You may prevent our use of cookies to collect Non-Personal information about you by adjusting the option that is available in most web browsers to deny or accept cookies. Recognize, however, that cookies may be necessary in order to provide certain features such as the customized delivery of certain information.
Any and all student data provided to Veative, or to which Veative has been granted access, are and shall remain the sole property of the educational agency that provided or granted access to such records.
Veative uses best practices for Internet Security. To ensure secure communication from the user’s web browser to the Veative server, HTTPS (SSL) is used. To ensure personal information is securely stored, all personal information is encrypted at rest. To ensure user accounts are secure, passwords are hashed using industry standards. We ensure that only those that require access to personal data have access and that these individuals are subject to background checks.
No transmission over the Internet can be guaranteed to be secure and Veative cannot ensure or warrant the security of any information.
In the event of a data breach, we will notify you by posting a message on the service. The message will contain details we can ascertain such as when the breach occurred, and what data was compromised. Notification will be made as soon as possible, but no later than 45 calendar days after confirmation of the breach. Districts, schools, or other users that require notification by phone, email, or writing may provide us contact information and we will contact you directly.
We and our third-party software vendors (“Service Providers”) use Personal Data to: (i) provide the Platform, ii) comply with applicable laws, and (iii) promote our products, systems, and tools. Accordingly, we encourage you to review the privacy policies and terms of service of any such websites so that you understand how those websites collect, use and share any Personal Information they may collect about you.
Encrypted personal information is securely stored and hosted by Amazon Web Services to provide Veative’s Platform. For more information about AWS and their policies concerning data privacy and security, visit: https://aws.amazon.com/security/
In the unlikely event that Veative goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party.
To ask questions about our Privacy Policy, obtain more information, or lodge a complaint, contact us at:
Veative Singapore: 30 Cecil Street, #19-08 Prudential Tower, Singapore 049712, Phone: +65 3159 0964
Veative India: B-121 Sector, Sector 67, Noida UP 201301, Phone: +91-11-43109536
Veative USA: 4440 PGA Blvd. Suite 600, Palm Beach Gardens, FL 33410, Phone: 1-877-VEATIVE
E-Mail: info@veative.com
For questions regarding the iKeepSafe Seal or COPPA in general please contact COPPAPrivacy@ikeepsafe.org.
